Courses & Seminars

Bespoke or Tailored Courses
You can benefit from affordable, practical and highly effective bespoke or tailored courses in Sales, Management, Customer Services, Time Management, Marketing, Account Management, Negotiation, Presentation skills, Telesales, Telemarketing and Man Management.
Business is proving more difficult because your customers have often become more demanding. Running an organisation has become a greater challenge as staff invariably have different expectations than they use to. Techniques that once bought new business in regularly, can today push customers away. You can gain a competitive advantage if you show your people how to adjust their approach to an ever-changing marketplace.
I believe that knowing the buyer, understanding today’s marketplace and developing the relevant skill sets of all employees is where companies should start. Staff that have a more positive attitude, a better work ethic and greater skills will surely outperform all others. If your customers and your market place are changing shouldn’t your sales people, Management and customer services personnel change to meet current circumstances?
You can benefit from having your sales staff … exceed their sales targets and close more sales in less time, create need and build desire, essential in today’s marketplace. Overcome the objections that they face with confidence and ease, secure margins, and avoid unnecessary discounting. Manage their day more effectively to free up more time for selling, get more referrals from your customers, without hounding them. Qualify their prospects more effectively; develop the right questions to use and when to use them. Find significantly more new sales opportunities, boost their self-confidence and as importantly their motivation levels. Eliminate all of the activities that are costing them sales, time and energy (truly working smart), and implement a new system to make them more sales, and so much more.
Your organisation can also receive enormous benefits from helping your Team leaders, Supervisors and Man Managers… recruit and interview, delegate more effectively, provide constructive feedback, communicate clearly, make better decisions quicker, motivate and inspire the team, and lots more.
Every company and every organisation can realise the benefits of ensuring all of the staff fully understand the importance of providing first class service and customer care, and much more besides. Come on an ‘open’ seminar or talk to me about bespoke courses, if it’s the right thing to do then why not do it now? Remember procrastination is the thief of time.
Effective Man Management – How to manage, lead and motivate staff to perform substantially better. Given employees are often a Companies biggest overhead then we ought to make sure that they are also the Companies biggest asset.
Please click here to be connected to our contact us page where you’ll be asked to idicate which course(s) you’d like additional information (dates, locations, investment required etc, etc) on…
Sales Made Simple – Top tips on Opening, Presenting, justifying the price and maximizing margins. Ideal for all that would benefit from both a solid refresher and the opportunity to pick up some new tips and techniques.
If you’d like more information please click here and you’ll be connected to the contact us page…
Advanced Sales – Prospect profiling, successful Negotiating and Closing to win. Ideal for the truly experienced that would like to reach the next level.
More information is available by clicking here and you’ll be taken to the contact us page and asked to indicate which course(s) you’d like to know more about…
Sellsmart in the current climate – A full day of superb strategies and techniques to help with two of the biggest current sales challenges, namely finding more opportunities and closing more business. Suitable for anyone that carries the word ‘sales’ in their job title.
Availabilty, dates, locations, investment required are all available by clicking here, whereby you’ll be connected to the contact us page and asked to indicate which course(s) you’d like more info on…
Time Management – Virtually all of us would like more time in the day, now you can have it. A short sharp and punchy course that really delivers by helping with dozens of practical and easy to adopt strategies to give you more time to do the things you want to do.
Please click here to be connected to our contact us page where you’ll be asked to idicate which course(s) you’d like additional information (dates, locations, investment required etc, etc) on…
Presentation skills – Many people are very comfortable one to one or with a small group. Put them in front of an ‘audience’ and occasionally their presentation skills let them down. This course is designed to equip anyone who wants to address an audience, deliver with more confidence and have an effect on those they are speaking to.
If you’d like more information please click here and you’ll be connected to the contact us page…
Telesales – Telemarketing, telesales and telephone appointment making can be an incredibly effective way of getting your message to the marketplace. Helping the individuals who are tasked with this key role with their attitude, activity and skills pays absolute dividends.
More information is available by clicking here and you’ll be taken to the contact us page and asked to indicate which course(s) you’d like to know more about…
Customer services – Lots of organisations are actually full of people who ‘touch’ the customer at some stage, whether it’s from answering the phone right through to dealing with them face to face on the customers premises. Your people are your Companies ambassadors. If you want them to show your business in the most favorable light then this course is for you.
Availabilty, dates, locations, investment required are all available by clicking here, whereby you’ll be connected to the contact us page and asked to indicate which course(s) you’d like more info on…
Tactical Marketing– Finding more sales opportunities can be easier and significantly more affordable than you might think. This course shares a number of incredibly practical marketing options that can really take a business to the next level.
Please click here to be connected to our contact us page where you’ll be asked to idicate which course(s) you’d like additional information (dates, locations, investment required etc, etc) on…
If you’d like more information and or a schedule on any of the above or would prefer to find out more about my bespoke courses… please click here to complete your contact details and we’ll send an overview, dates & times, costs etc, etc.
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